We cannot thank you enough for supporting our small business!
Your gift card purchase is someone's future escape from life's routine and we cannot wait to pamper them!
Our goal is to design and customize treatments to bring our guests back into balance, using nurturing high-touch approaches, and unique sensory experiences. Our Team is dedicated to legendary customer service in all that we do.
Below are answers to some frequent questions. If you have any additional questions we can help answer, please ask us here!
First things first – your EXPERIENCE at Jiva Salonspa is of the utmost importance to us. We are here to provide you with a relaxing escape from life’s routine. We hope you enjoy the extra rituals and perks we provide throughout each service. Rituals range from a complimentary scalp massage at the shampoo bowl to a finishing touch at the makeup bar to try on a trending lip color or blush!
Our goal is to design and customize treatments to bring you back into balance, using nurturing high-touch approaches and a unique sensory experience. Our team is dedicated to legendary services in all we do!
Your needs are unique to your goals and desires. Our level system helps you quickly decide what service is best for you. Each level represents a service provider's skill level, reflected in the price for a service at that level. Level 1 service providers are our developing artists, whereas our Level 6 providers have a more tenured skillset.
Every day we are grateful for our talented team and dedicated guests who keep them so busy! We want to make sure you have the best experience possible by encouraging you to pre-book 2 to 3 future appointments out at a time. This ensures you are seen regularly and that your appointments are at a time that is most convenient for you!
Kindly note that for all appointments booked with Jiva Salonspa, we are reserving time in our schedule exclusively for you! As a new guest, we require a credit card on file to reserve your appointment. Your information is securely stored and will not be charged unless you cancel or no-show within 24 hours. We kindly ask you to provide a 24-hour cancellation call to avoid additional charges. Should you call and cancel less than 24-hours' notice, this will result in a 50% charge for services booked. Any no-call or no-show for an appointment will result in a 100% charge for services booked.
Located in the heart of the Downtown District, we are so grateful to be immersed and involved in the culture of our award-winning Main Street! When parking downtown, we ask that you mind the times posted for both street and lot parking as it varies by the hour and time of day. Downtown District Parking Map
Kindly note that for all appointments booked with Jiva Salonspa, we are reserving time in our schedule exclusively for you. When canceling or rescheduling an appointment, we require at least 24-hours’ notice. If less than 24-hours’ notice is provided, we will require a credit card on file prior to booking your next appointment. Our system securely stores all information and your card will only be charged in the event of an appointment that is rescheduled, canceled, or no-showed with less than 24-hours’ notice. Moving forward, any appointments rescheduled or canceled with less than 24-hours’ notice will result in a 50% charge for services booked. A no-call or no-show for an appointment will result in a 100% charge for services booked. To view a complete list of our policies, please click here.
Enjoy Your Escape
When you come into Jiva Salonspa, we hope to encourage you to arrive early so you may enjoy a complimentary glass of wine, pint of beer, or a hot cup of Aveda Calming Tea.
We cannot wait to see you!